Shipping, Returns, and Store Policies
At Titan Bear Gaming, we carry some of the coolest, most enjoyable products out there, and it's our job to bring that fun to you. We take that job very seriously, so we have certain store rules that we promise to abide by.
- Respect. It's a fundamental of human interaction. Every shopper, customer, social media follower, employee and vendor will be treated with courtesy and respect in everything we do, regardless of circumstance.
- Professionalism. An extension of respect, professionalism means honoring people's time and providing consistent, unparalleled service to everyone, every time.
- Fun! We're all about making fun happen, so if there's something we can be doing better to make your fun better, please let us know! Send us an email with your suggestion at email@example.com.
We take care to pack our products well for safe, reliable shipping. Most of our products are in stock in our warehouse and are shipped within 24 hours of ordering. We also provide tracking numbers for all shipments so that you can keep tabs on your order while it finds its way to you!
We currently ship to all states within the contiguous United States. We are unable to serve international orders at the moment, but feel free to email us at firstname.lastname@example.org for special inquiries.
Free Shipping on Orders Over $100!
Save when you buy in bulk! Orders of $100 or more automatically qualify to receive free shipping at checkout!
Hassle-free Return Policy
We love everything we sell -- and we know you will too. However we also know that sometimes things happen, and we want you to have full confidence when ordering from us.
If you decide you don't want something, send our support team an email at email@example.com and we'll get the return process squared away for you at no extra charge. We'll even cover the return shipping.
If you discover any of our products arrive with damaged or missing parts, send an email to our support team at firstname.lastname@example.org. Our support team will either send you a replacement part or orchestrate a product exchange free of charge. Don't worry -- we'll get your game back on its feet.