Returns
Return Policy
We love everything we sell - and we think you will too. But we also know that sometimes people change their minds. With our Hassle-Free policies on Cancellations and Returns, we'll make sure you're happy with every purchase, every time.
Requesting a Return
- If you decide you don't want something, send our support team an email at support@titanbeargaming.com and we'll get the return process squared away for you at no extra charge. We'll even cover the return shipping.
Damaged Goods
- If you discover any of our products arrive with damaged or missing parts, send an email to our support team at support@titanbeargaming.com. Our support team will either send you a replacement part or orchestrate a product exchange free of charge. Don't worry -- we'll get your game back on its feet.
If you don't find a product you're looking for, you can order it! Simply send us a Special Order Request and one of our knowledgeable staff will reach out to you within 24 hours.